1. Digital Product
Wisteria Inbox Suite is sold as a digital software product. No physical goods are shipped.
Refund Policy
Digital product refund terms for Wisteria Inbox Suite purchases, including the 14-day refund standard required for Paddle review.
2. Refund Window
Customers are entitled to request a full refund within 14 days of purchase, in line with Paddle buyer protection standards and applicable consumer obligations.
3. Scope
This policy applies to eligible digital purchases of Wisteria Inbox Suite products sold through Paddle, including annual access plans and related paid software licenses presented on this site.
4. How To Request
Customers can request a refund through Paddle using the purchase receipt email, or by contacting [email protected] so we can help route the request correctly.
5. Processing Time
Approved refunds are processed by Paddle and may take 5 to 10 business days to return to the original payment method.
6. Contact
If you need help with a refund request, order lookup, or payment issue, contact [email protected].